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You can download all your invoices directly from your customer area in the “My orders” section. Or ask us for your invoice directly with Customer Care Assistant.

If you have a problem with your order, have your order number ready and don’t hesitate to contact our Customer Care Assistant. Our customer service will help you find a suitable solution.

Your package will be shipped within 24 to 48 working hours after validation of your order. If you place your order on the weekend or on a public holiday, your products will be dispatched within the next two working days.

Once your order is validated, you will receive an Order Processing email confirmation with your order number. If your COSINI account is active, you will find your order history in your customer space in the “My orders” section.

When you confirm your order on our site, you can pay for your purchases in several ways: -Via credit card (Visa, Mastercard or American Express) -Via bank transfer (please send us back your payment confirmation together with your order number on WhatsApp) -Via Touch’N’Go e-wallet Our site does not allow payments in several installments or […]