Do my rewards ever expired?
Yes. Cosini Rewards Voucher (cashback voucher / promotion voucher) are eligible for redemption up to 45 days from the date they are originally created.
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Where can I find my voucher code?
After the transaction is completed, you will receive a “Order Processing”, “Order Completed” & a “Note for You” email. Cashback voucher code and your tracking number can be found in the “Note for You” email. If needed, contact us at info@cosini.com.my Or Whatsapp.
Continue readingWhat are the benefits on birthday month?
Happy birthday 🙂 While on your birthday month, order made within this month will get a 10% cashback from us. *No minimum and maximum order required. *Applicable to all items in Cosini Site.
Continue readingWhat are the benefits of becoming a Cosini member?
When you sign up as a new member, you will receive a 10% discount coupon for first time order. For every order made, you will also get a 5% cash back voucher from us! *No minimum and maximum order required. *Applicable to all items in Cosini Site.
Continue readingHow can I change my password?
You can choose to change your Cosini account password at any time. Click on “Login”, then on “Lost Your Password”. You will then receive an email allowing you to reset it.
Continue readingI can’t find my Verification Email, what’s now?
Check in your Spam Folder or Junk Folder. The ISP may be configured to deliver commercial mail to your Spam or Junk folder by default. If needed, contact us at cosiniskinscience@gmail.com Or send us an message on Whatsapp +60143044232.
Continue readingI can’t access my account, what’s going on?
New customers have to verify their email address when they register for an account on Cosini site and if the customers did not verify their email address, they will not be able to login to their account.
Continue readingHow to create my account?
Create a Cosini customer area by clicking on “Login” at the top right of the screen, then “Create an Account” and let yourself be guided. Creating your Cosini account will only take a few seconds. Use “Social Login” option for quick registration and login.
Continue readingWhat is your return policy?
All goods sold are not refundable and returnable. We do not refund due to general dissatisfaction or take account for the allergic reactions our customers may have. We also do not accept any form of returns due to the hygienic and safety reasons – there are no exceptions to this. If your package arrives broken […]
Continue readingHow to entitled free shipping charges?
Thanks for reaching out. We offer free standard shipping on all orders over RM150 in the West Malaysia In the East Malaysia, we offer free standard shipping on all orders over RM350 in the East Malaysia. We currently do not offer free International shipping. A RM40 shipping charges will be added to all Singapore orders […]
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