We only ship to Malaysia and Singapore at this time. However, if you are in rest of the world, please reach out to us via Whatsapp and we will help you with this.
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Can I change the address on my order?
Please contact us on Whatsapp by providing: – Order Number : ex MY-2100xxx – The correct Delivery Address Please note that you can only change your delivery address when your order is still processing.
Continue readingHow long it will take for my order to arrive?
West Malaysia : Up to 1~2 business days after order is confirmed. East Malaysia : Up to 2~4 business days after order is confirmed. Singapore : Up to 5~7 business days after order is confirmed. We work as hard as we can to try to meet all delivery estimates, but sometimes there may be delays […]
Continue readingWhen and where can I track my order?
After an order is completed, you will receive a “Note for You” email. You can find your cashback rewards and tracking link in the “Note for You” email. ♡
Continue readingSomething in my parcel broke!
We are so sorry about what you have experienced. If your order arrived damaged, please message us at Whatsapp and we will make this right for you.
Continue readingCan I exchange my product?
We do exchange if you have received any faulty / damaged items, wrong items as you purchase. Just message us via the Whatsapp to be connected to one of our live operators for any questions you have.
Continue readingHow to get free shipping?
West Malaysia: Orders that are RM150 or above will be eligible to enjoy free shipping deals. East Malaysia: Orders that are RM350 or above will be eligible to enjoy free shipping deals. Singapore: As we don’t provide free shipment to Singapore yet, a RM40 will be collected as shipping fee while checkout. Thank you for […]
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