Is gift wrapping service available?
Yes! Please leave us a note about gift wrapping during checkout ♡ Or send us a Whatsapp about details of gift wrapping, for example: -notes on it -attention that receives gifts
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How much do gift wrapping service cost?
Gift wrapping service will be free ♡ We love seeing our family enjoy the joyful and memorable moment, and the moment is priceless 😉
Continue readingWhat are the steps of using Cosini products?
The most commonly used order is Cleanser > Toner > Serum > Essence > Moisture Cream > SPF. In case you’re looking for a travel kit to try on, you may take a look on our Mix & Match travel set.
Continue readingAre Cosini products all Cruelty Free?
Yes! Cosini loves the nature like everyone does! We would never test our products on our furry friends.
Continue readingWhat skin types are Cosini products suitable for?
We have formulated series of skincare products to meet your skin satisfaction and needs! We have provide skincare products that targets for every skin types and skin concerns. Chat with us if you ever need any recommendation and suggestions 🙂
Continue readingWhat forms of payment are accepted?
Credit / Debit cards, Online Bank Transfer & Touch n’Go e Wallet
Continue readingWhat should I do after payment?
If you’re using Direct Bank Transfer or Touch n’Go e Wallet, please send us an Whatsapp with – Order Number – attach with a screenshot of payment proof *Please note that orders will not be shipped before payment has been confirmed. Thank you understanding and we apologize for any inconvenience caused.
Continue readingDo you ship to my country?
We only ship to Malaysia and Singapore at this time. However, if you are in rest of the world, please reach out to us via Whatsapp and we will help you with this.
Continue readingCan I change the address on my order?
Please contact us on Whatsapp by providing: – Order Number : ex MY-2100xxx – The correct Delivery Address Please note that you can only change your delivery address when your order is still processing.
Continue readingHow long it will take for my order to arrive?
West Malaysia : Up to 1~2 business days after order is confirmed. East Malaysia : Up to 2~4 business days after order is confirmed. Singapore : Up to 5~7 business days after order is confirmed. We work as hard as we can to try to meet all delivery estimates, but sometimes there may be delays […]
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